Privacy policy

At Hand Me Down Salisbury, we value your privacy. This policy explains how we handle your information in simple terms.

What data we collect

We collect details you provide via our contact form, Circle-Hand client portal, email, or social media messages, such as your name and contact information.

How we use it

We use your data to answer your enquiries, manage our consignment and selling arrangements, and provide basic marketing updates if you have asked for them.

How long we keep it

We only keep your information for as long as necessary to manage our business relationship or as required by law.

Sharing your data

We only share your details with essential service providers, such as our email and website hosting partners, to keep the shop running smoothly. We never sell your data.

Our website uses basic cookies to help it work properly and to understand how visitors use the site.

Your rights

Under UK data protection law, you have the right to see the data we hold, ask us to correct it, or request we delete it. We process your data based on your consent and our legitimate interests in running the shop.

To exercise your rights or ask any questions, please contact us via our website form or visit us at Unit 16, Cross Keys Shopping Centre, Salisbury.